We offer refunds on purchase of our digital goods. However, since we deal with digital goods / virtual workshops, we honor requests for refunds for the following reasons:

Non-delivery of the class: Depending on the price of the product / class, https://mirage2oasis.com may require you to first submit proof that you have opted for the product / class and that it has not been delivered.

However, digital products can’t usually be returned, as they are downloadable, licensed, or accessed on a subscription basis.

This means that the primary way for your customers to deal with any problems is to ask for a refund, or for them to cancel their subscription altogether.

In some cases, digital products can be repaired, such as by releasing a software patch to fix any bugs. These things all need to be covered in your refunds policy, as well as specifically noting that your digital products are not returnable.